Privacy Policy

Effective Date: January 14, 2025

At WineStopic, accessible from https://winestopic.click/, we are committed to protecting the privacy of our visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data. By using our website or providing your personal information to us, you consent to the practices described in this policy.

1. Information We Collect

We collect both personal information and non-personal information to ensure that we can provide a personalized experience, process your orders, and improve our services. The types of information we may collect include:

Personal Information

Personal information refers to any data that can identify you or relate to you personally. This may include:

  • Contact Information: Name, email address, phone number.
  • Billing and Shipping Information: Billing address, shipping address, and related details required to process and fulfill your orders.
  • Payment Information: Credit card details, PayPal information, or other payment methods used to complete transactions.
  • Account Information: If you create an account, we may collect login credentials and preferences that help personalize your shopping experience.

Non-Personal Information

Non-personal information refers to data that does not identify you directly. This information is collected automatically when you interact with our website and may include:

  • Usage Data: Information about how you interact with our website, such as the pages you visit, the links you click, the products you view, and your search queries.
  • Device Information: Details about the device you use to access our website, including device type, operating system, and browser type.
  • IP Address: Your IP address is recorded each time you visit our website for analytics and security purposes.

We also collect cookies and other tracking technologies to enhance your experience and gather insights into how our website is used.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

Order Processing

We use your personal information to process and complete your orders, including billing, shipping, and communication regarding your purchase. This ensures that your orders are delivered to the correct address and that we can provide customer support if needed.

Customer Support

Your information helps us respond to inquiries and provide customer support. Whether you need assistance with an order, wish to track a shipment, or have questions about our products, we use your contact details to communicate with you.

Improving Our Services

We analyze non-personal data to understand how visitors interact with our website. This helps us optimize our website’s design, improve product offerings, and ensure that we are providing a user-friendly experience.

Marketing and Promotions

With your consent, we may send you promotional emails about new products, special offers, sales events, or other updates related to WineStopic. You can choose to opt-in or opt-out of marketing communications at any time.

Compliance and Legal Obligations

We may use your information to comply with applicable laws, resolve disputes, and enforce our terms and conditions. Additionally, we may use your data to protect our rights and prevent fraudulent activities.

3. Cookies and Tracking Technologies

To enhance your experience, we use cookies and other tracking technologies on our website. Cookies are small files that are stored on your device and help us understand how you use our website, making it easier for you to navigate and providing a more tailored experience.

Types of Cookies We Use

  • Necessary Cookies: These cookies are essential for the basic functionality of the website, such as enabling the shopping cart and checkout process.
  • Analytics Cookies: These cookies track website usage and help us improve our website’s functionality by providing insights into user behavior.
  • Preference Cookies: These cookies remember your preferences (such as language or region) to provide a more personalized experience.

Managing Cookies

You have the option to control or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on our website.

4. Data Sharing and Disclosure

We take your privacy seriously and do not sell or rent your personal information to third parties. However, there are certain circumstances in which we may share your information:

Service Providers

We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors, shipping partners, and IT support services. These service providers are obligated to handle your data with the same level of care and security as we do.

Legal Compliance

We may disclose your personal information if required by law, to comply with legal processes, or to protect the rights, property, and safety of WineStopic, our customers, or others. This includes responding to lawful requests from law enforcement or regulatory authorities.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed for these purposes, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have specific rights regarding your personal data. These rights may include:

  • Accessing Your Data: You have the right to request access to the personal data we hold about you.
  • Updating Your Information: If your personal information is inaccurate or incomplete, you may update it by contacting us.
  • Deleting Your Information: You can request the deletion of your personal data, subject to certain legal exceptions.
  • Opting Out of Marketing Communications: You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.

To exercise any of these rights, please contact us at info@winestopic.click.

7. Security Measures

We take the security of your personal information seriously and implement industry-standard security measures to protect it. This includes encryption, secure servers, and firewalls to safeguard against unauthorized access, alteration, or destruction of your data.

While we strive to protect your information, no method of online transmission is 100% secure. Therefore, we cannot guarantee complete security, and you use our website at your own risk.

8. Third-Party Links

Our website may contain links to external websites that are not operated by WineStopic. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take immediate steps to delete that information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us using the following details:

By using our website, you consent to the terms and conditions outlined in this Privacy Policy.