PAYMENT POLICY

At WINESTOPIC, we are committed to providing a seamless and secure shopping experience for all of our customers. Our Payment Policy is designed to outline the terms and methods of payment that we accept, as well as our procedures for processing payments. We aim to ensure that all transactions are secure, efficient, and transparent, so you can confidently make purchases with us. By completing your purchase at WINESTOPIC, you are agreeing to the terms outlined below.

 

1. Accepted Payment Methods

We understand that different customers have different preferences when it comes to paying for their orders. To accommodate a wide variety of preferences, WINESTOPIC accepts a range of payment methods. The following payment options are available:

 

Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Payments made with these cards are processed securely through our payment gateway, ensuring your personal and financial information is protected at all times.

 

PayPal: For customers who prefer a more flexible payment option, we also accept PayPal. Using PayPal allows you to pay using your PayPal balance, linked credit cards, or bank account without having to input your payment details directly on our website. This offers an additional layer of security and convenience.

 

Apple Pay and Google Pay: For mobile shoppers, WINESTOPIC offers Apple Pay and Google Pay as fast and secure payment options. These mobile payment systems allow you to complete your order with just a few taps, without needing to manually enter your payment details.

 

Gift Cards: WINESTOPIC offers gift cards that can be purchased on our website and used to pay for products. These cards can be redeemed during checkout by entering the unique gift card code provided. Gift cards are available in various denominations and are a perfect choice for gifting.

 

Bank Transfers: For large transactions or business customers, we also accept direct bank transfers. If you prefer to pay by bank transfer, you will receive the necessary details upon checkout. Please note that bank transfers may take 2-3 business days to process, and orders will not be shipped until payment has been confirmed.

 

All payments are processed securely through encryption technology, ensuring that your financial data is kept safe. WINESTOPIC does not store any payment information, and we never share your sensitive details with third parties.

 

2. Currency

All prices on WINESTOPIC are listed in USD (United States Dollars). If you are making a purchase from outside the United States, please be aware that your credit card issuer or payment provider may charge foreign transaction fees or convert the charge to your local currency. WINESTOPIC is not responsible for any additional fees, and we recommend that you contact your bank or payment provider for more information about their specific policies.

 

3. Payment Confirmation

Once your payment has been processed successfully, you will receive an order confirmation email. This email will include the following details:

 

The items you purchased

The total price of the order

Your order number

Billing and shipping information

This confirmation serves as proof of your transaction, and it is important to keep it for reference in case you need to contact customer service or track your order.

 

If you notice any discrepancies in the payment confirmation or if there is an issue with the payment, please contact our customer service team immediately at info@winestopic.click for assistance.

 

4. Payment Authorization

All payments are subject to authorization by the payment processor or financial institution. In the case of credit and debit card payments, your payment will be verified by your bank, and we will not ship any items until the payment is successfully authorized. If there is an issue with payment authorization, we will notify you and provide instructions for resolving the issue.

 

In cases where fraud is suspected or when there are issues with payment verification, we may request additional documentation or proof of identity to verify the legitimacy of the transaction. If we cannot verify the payment, your order will not be processed or shipped.

 

5. Fraud Prevention

To protect both our customers and WINESTOPIC, we use advanced fraud prevention measures to detect and block any fraudulent transactions. We monitor payment activity for suspicious patterns and flag any orders that appear to be fraudulent. If we identify a potential fraudulent transaction, we will contact you directly to verify the payment.

 

If you believe that a payment has been flagged incorrectly, please reach out to us immediately at info@winestopic.click so we can investigate the issue and resolve it as quickly as possible.

 

6. Order Cancellations and Modifications

Once an order is placed and payment is processed, we begin preparing your items for shipment. Unfortunately, once an order has been processed, it cannot be modified. If you need to cancel or change an order, we ask that you contact us as soon as possible at info@winestopic.click. If your order has not yet been shipped, we will do our best to accommodate your request.

 

If your order has already been shipped, you will need to follow our Return and Refund Policy once you receive the item.

 

7. Sales Tax

Sales tax will be automatically calculated and applied to all orders that are shipped within the United States, based on the shipping address and the applicable tax rate in your state. WINESTOPIC is required to collect sales tax for orders shipped to states where we have a tax nexus. The amount of sales tax will be shown during checkout before you confirm your order.

 

International customers are responsible for paying any customs duties, import taxes, or other fees incurred when receiving the shipment. These charges are not included in the total price of your order and must be paid to the local customs authorities.

 

8. Security

At WINESTOPIC, we take the security of your personal and financial information seriously. All transactions are processed using SSL (Secure Socket Layer) encryption, which ensures that your payment information is transmitted securely over the internet. Our payment gateways comply with PCI-DSS (Payment Card Industry Data Security Standard) to protect your data from unauthorized access.

 

We recommend that customers only use secure networks when making payments online and that they regularly monitor their financial statements for any unauthorized transactions.

 

9. Payment Disputes

If you encounter any issues with your payment or suspect that an error has occurred, please contact our customer service team immediately. We will investigate the matter and work with you to resolve the issue as quickly as possible. You can reach us at info@winestopic.click.

 

Last Revised: January 14, 2025